So disgusted - and I have a lot of patience when it comes to software given I'm in the industry.In all sincerity I have nothing good to say about this company. Literally every interaction with this product since new company took over has been painful...If I find another program that I can seamlessly transfer my info to, I would do it in a heartbeat. I wish I could figure out how to put this on Yelp (can't find the category) and Google (can't find the link when I search them).
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After the phone call I googled Quicken Bill Pay reviews. I pretty much said what was you read in previous reviews. All I have to say is unacceptable and I'm a software engineer so understand all too well what is acceptable and what is not.
I am not kidding when I say I have been telling everyone not to buy this product.
My bank account was recently hacked, and for the last 2 months, I have been trying to get the new account, opened immediately after the hack, confirmed as the funding account so I can continue to use the otherwise convenient Bill Pay service directly through Quicken.
I have spent at least 8 hours on hold during this time, spoken with at least 3 supervisors, got a message from the escalation team, had my case escalated 3 times (or more), spoke with at least 15 different representatives, and despite my complaints, had at least 10 'tickets' opened that would insure that action would be taken. I am done with QBP, and very possibly with Quicken.
Chase offers two rewards credit cards that earn cash back with no annual fee.
